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These terms set out the rules that apply when you open and use a tg89 account — covering how your account works, what we expect from you, and what you can expect from us. Access to tg89 depends on your local law and whether your region is eligible.
By creating and using a tg89 account, you confirm that you have read, understood and accepted these terms in full. These terms apply to every part of your account activity — logging in, browsing the lobby, placing bets, and moving funds through supported payment methods such as bKash and Upay. If you do not agree with any part of these terms, you should not proceed with account registration or continued use. We may update these terms when our services change, when we add or remove features, or when applicable rules in supported regions require it. When we make a material change, we will notify you through your registered account — either via an in-account message or a notice shown on login. Continued use of your account after such a notice means you accept the revised terms. These terms apply to your personal account only. You may not share your account, transfer it to another person, or use it on behalf of a third party. Account activity linked to bKash or Upay deposits must match the verified account holder. Access and eligibility depend entirely on the laws of your local jurisdiction and the regions we currently support.
These terms are specific to your tg89 account and the services we operate directly. Some areas fall within this policy; others sit outside it. Understanding the boundary helps you know where to direct any question or dispute.
Covered fully. These terms govern how you open, use, suspend or close your tg89 account — including login credentials, session activity and any identity verification steps shown in your account settings.
Covered for payments made through tg89-supported routes such as bKash and Upay. We govern the rules for submitting and reviewing those transactions; the payment provider's own service terms also apply separately.
Covered. Game content available in the tg89 lobby — including titles from studios such as Pragmatic Play and Spadegaming — is subject to these terms as displayed on the platform. We do not guarantee continuous availability of any specific title.
Not covered by these terms. Any external site, payment network or service provider linked from tg89 operates under its own terms. We are not responsible for third-party policies, conduct or service interruptions beyond our platform boundary.
These terms are not only obligations — they also describe practical steps available to you. You have the right to review your account activity at any time by opening the transaction history in your signed-in account area. If you spot a record that does not match what you submitted — for example, a bKash deposit amount that differs from what appears in your wallet — you can raise it through our support channel and we will investigate. You may also update your registered details, including your contact information and linked payment method, by following the account settings path shown after login. Any correction request that involves identity documents will be handled through the verification steps displayed in your account. If you want to understand how a specific term applies to your situation, reach out to support before acting — we would rather clarify than have you work through a misunderstanding alone.
Open the transaction history in your account to check deposits, withdrawals and wallet movements. Your bKash and Upay transaction references are stored there and can be matched against your payment provider records.
Update your contact details or linked payment information through the account settings page shown after login. Changes that affect identity verification will follow the steps displayed inside your account.
If a term is unclear or you believe a policy has been applied incorrectly to your account, contact us via the support route before escalating. We review each case against the terms that were in effect at the time of the relevant activity.
For any account-level matter — wallet discrepancy, access issue or policy question — use the live chat or email route listed in your account. Provide your registered details so we can locate your record quickly.
If you have a question about these terms, need to dispute a transaction, or want to clarify how a rule applies to your account, use the contact paths below. We do not publish response time commitments here — check your account for any current notice on support availability.
Open the chat widget from any page in your signed-in account. Use this route for account-access questions or to flag a transaction discrepancy linked to your bKash or Upay payment.
Send a detailed message to the support email address listed in your account's help section. Include your registered account details and a clear description of the terms question or issue you are raising.
Browse the help articles available inside your account for common questions about terms, payment conduct and account rules. Many policy points are explained there before you need to contact support directly.
We handle your account data and activity in line with the commitments described in these terms and our published privacy policy. Below are the key areas where policy directly affects your account.
We keep account and transaction records for as long as required by the terms you accepted at registration and any applicable rules in supported regions. You can request a summary of your account data through the support email route.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, notify support immediately via live chat and follow the steps shown in your account's security settings.
tg89 uses cookies to maintain your session, remember your login state and support the correct display of account pages on mobile. You can manage cookie preferences through your browser settings, though some account functions may be affected.
To request a correction to your account details or to ask how a specific policy clause applies, contact support through the email route. We will confirm receipt and let you know what steps follow based on your request type.
These questions cover what real account holders ask when they read through the terms for the first time or encounter a policy point they want clarified.
Yes. Any transaction you make through a tg89-supported payment route — including bKash and Upay — is governed by these terms. The payment provider's own service conditions also apply alongside ours. Check both before submitting a transaction.
We notify you of material changes through your registered account before they take effect. You will see either an in-account message or a login notice. Continuing to use your account after that notice means you accept the updated terms.
Depending on the nature of the breach, we may restrict, suspend or close your account. We will notify you through your registered contact details and explain which term was involved. You can raise a dispute through the support email route.
Access to your tg89 account depends on your local law and the regions we currently support. These terms do not override local legal requirements. If you are outside a supported region, access may be restricted regardless of your registration status.
Contact support via the live chat or email route listed in your account and request closure. We will confirm the steps, including how any remaining wallet balance is handled, based on the terms in effect at the time of your request.
The version shown on this page is the current one. We update this page when the terms change and include a notice in your account. If you want confirmation of the version that applied at a specific date, contact support with your account details.